Rules

1. The minimum and maximum deposit are the limits shown on the deposit form.
2. For an interbank or cross-ATM transfer, please use a unique amount. Example: 55,417, 55,673, 55,189.
3. Check which of our deposit accounts is active before you transfer, so your deposit reaches your main wallet as fast as possible.
4. A deposit from a bank account other than the registered one is not allowed.
5. Once you have transferred and filled in the form correctly, your deposit is processed within 5 minutes.
6. A deposit can be claimed for at most 7 days. After that we can no longer process it.
7. Please contact our customer service on live chat to confirm the status of your deposit.